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Performance Management: Manage Through Positive Leadership

165 STUDENTS ENROLLED

The goal of this course is to provide you with a variety of tools and techniques which will help you better manage others, resulting in greater efficiency in the workplace.

Course Curriculum

Section 1- Introduction
Introduction FREE 00:10:00
What is Performance? 00:30:00
Exercise: Identify Cause of Poor Performance 7, 00:00
Performance Management Process 00:10:00
Section 2- Planning
Accountabilities 00:00:00
Exercise: Activity vs Outcome Objectives 7, 00:00
Exercise: Write One SMART Objective 7, 00:00
Quiz: SMART or SILLY 00:10:00
Performance Standards 00:00:00
Measuring Behaviors 00:10:00
Section 3 - Coaching
On Going Feedback 00:30:00
Exercise: GROW Model 7, 00:00
Tips to Provide Feedback 01:00:00
Exercise: Positive Feedback Reinforcement 7, 00:00
Exercise: Feedback Change Behavior 7, 00:00
Section 4 - Review
Review Performance 00:00:00
Final Quiz – PM 00:15:00
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